Company | Contact Details |
---|---|
Company Name | Excitel Broadband |
Customer Care Number | 1800-419-8890 |
Website | https://www.excitel.com |
support@excitel.com | |
Address | New Delhi, India |
Other Details | N/A |
Country | India |
Need Help? Here’s How to Reach Excitel Broadband
Hey there! If you’re an Excitel Broadband user in India, you might have questions or need support. Don't worry, help is just a few clicks or taps away!
Contact Information
First off, you can get in touch with Excitel through various channels:
- Phone: 1800-419-8890 - This is your toll-free number!
- Email: support@excitel.com - For all your queries.
- Website: Excitel Website
1. Phone Numbers
Excitel provides various phone options:
- Toll-Free: Call 1800-419-8890 for free!
- Local Numbers: Check local listings for regional numbers.
- Hotlines: Special numbers for urgent issues.
2. Email Support
Send an email to support@excitel.com for quick answers. You can also get in touch with specific departments.
- Customer Support Email: General inquiries.
- Feedback & Suggestions: We love hearing from you!
3. Live Chat
For instant help:
- Website Chat: Chat directly on the Excitel website!
- In-App Chat: Quick queries from the app.
4. Social Media
Connect with Excitel on social media!
- Direct Messaging: Shoot them a DM on Twitter or Instagram.
- Public Comments: Post your thoughts and queries.
- Social Media Help Desks: Specific accounts for customer support.
5. Self-Service Portals & Knowledge Base
Want to solve issues yourself?
- Help Center: Find guides and FAQs.
- Community Forums: Learn from other customers.
- Troubleshooting Tools: Tools for common problems.
6. Messaging Apps
Excitel is also great with messaging apps! You can reach out via:
- WhatsApp Support: Fast replies on WhatsApp!
- Telegram, WeChat, Viber, Line: Use your preferred app!
- SMS/Text Support: Quick help through text messages.
7. Physical Address
If you wanna send a letter, Excitel’s corporate office is at:
Head Office:New Delhi, India
8. Online Forms
Got more to say? Fill out the contact forms available online.
- Contact Forms: For detailed inquiries.
- Feedback Forms: Help them help you better.
9. Mobile Apps
For on-the-go solutions, check out the Excitel app:
- In-App Support: Get help while you browse.
- Push Notifications: Updates and alerts right on your phone!
Fun Facts about Excitel Broadband
- Excitel started in 2015, just a few years back.
- They offer high-speed broadband, perfect for streaming.
- Excitel is known for its affordable priced plans.
- They focus heavily on customer satisfaction and support.
- Their services are available in multiple Indian cities.
Frequently Asked Questions (FAQs)
Common Issues with Excitel Broadband
Q1: My internet is very slow, what should I do?
A1: First, try restarting your router. If that doesn’t work, call Excitel at 1800-419-8890.
Q2: How can I upgrade my plan?
A2: Log in to your Excitel account and navigate to 'Plan Upgrade'.
Q3: Who do I contact for billing issues?
A3: You can send an email to support@excitel.com or call 1800-419-8890.
Q4: Can I change my contact number in my account?
A4: Yes, go to account settings to change your number.
Q5: What should I do if my Wi-Fi drops frequently?
A5: Check for network outages. If none, reset and call support if the problem continues.
