| Company | Contact Details |
|---|---|
| Company Name | RailTel Corporation |
| Customer Care Number | 1800-103-3690 |
| Website | https://www.railtelindia.com |
| customercare@railtelindia.com | |
| Address | Gurugram, Haryana, India |
| Other Details | N/A |
| Country | India |
Hey there! If you're looking for help from RailTel Corporation, you’ve come to the right place. In this blog, I'll share everything you need to know about reaching out to them. From phone numbers to email support, you’ll have all the info at your fingertips. So, let's dive in!
Contact Information
First things first! Here’s how you can connect with RailTel:
Phone Number: 1800-103-3690Website: www.railtelindia.com
1. Phone Numbers
- Toll-Free Numbers: Just give a call on our toll-free line 1800-103-3690. It’s free for you!
- Local Numbers: You can reach local branches for quicker assistance.
- International Numbers: There are dedicated lines for international customers.
- Hotlines: For urgent matters, just dial our hotline.
2. Email Support
- Customer Support Email: You can write to us at customercare@railtelindia.com.
- Dedicated Department Emails: Different departments have their unique emails for specific issues.
- Feedback & Suggestions: We always welcome your thoughts and ideas!
3. Live Chat
- Website Chat: There’s a live chat option on our website. Just click and start chatting!
- In-App Chat: If you have the app, you can connect through that for quick support.
4. Social Media
- Direct Messaging: Shoot us a message on our social media accounts for quick responses.
- Public Comments & Tweets: We keep an eye on comments and tweets!
- Social Media Help Desks: Access help directly through our social media profiles.
5. Self-Service Portals & Knowledge Base
- Help Center: Check our help center for guides and FAQs.
- Community Forums: Join discussions with other customers.
- Troubleshooting Tools: Find solutions for common issues easily.
6. Messaging Apps
- WhatsApp Support: Yes, we’re on WhatsApp!
- Telegram, WeChat, Viber, Line: You can reach us on these popular apps too!
- SMS/Text Support: For those who prefer texting, we've got support through SMS.
7. Physical Address
In case you need to visit, here’s our head office:
Head Office Address: Gurugram, Haryana, India8. Online Forms
- Contact Forms: Fill these forms for specific queries.
- Feedback Forms: We want your feedback, so don’t hesitate to share!
9. Mobile Apps
- In-App Support: Get support right inside the app!
- Push Notifications: Stay updated with live alerts on your phone.
5 Fun Facts About RailTel
- RailTel was incorporated in 2001 and is a mini-ratna public sector enterprise.
- They’re one of the largest neutral telecom infrastructure providers in India.
- RailTel has over 60,000 route km of optical fiber network across the country.
- They provide internet services to over 6,000 railway stations.
- RailTel also supports e-governance solutions in rural areas.
FAQs
1. What should I do if my internet is down?
Check if the issue is widespread. If not, you can call our toll-free number!
2. How can I complain about slow internet speed?
Just send us an email or reach out through live chat. We want to fix it ASAP!
3. Can I pay my bill online?
Absolutely! You can pay through our website or mobile app.
4. Is there any customer support on weekends?
Yes, customer support is available all week. Feel free to reach out!
5. How can I provide feedback about the service?
You can fill out the feedback form on our website. We'd love to hear from you!
