| Company | Contact Details |
|---|---|
| Company Name | Paytm Mall |
| Customer Care Number | +91-120-4606060 |
| Website | https://mall.paytm.com |
| care@paytmmall.com | |
| Address | B-121, Sector 5, Noida, Uttar Pradesh, India |
| Other Details | N/A |
| Country | India |
Need help with your shopping experience in Paytm Mall? You've come to the right place! Here, we’ll cover various ways to contact the customer care team.
Contact Information
- Phone Number: +91-120-4606060
- Email: care@paytmmall.com
- Website: https://mall.paytm.com
Different Ways to Connect
1. Phone Support
- Toll-Free Numbers: Not available.
- Local Numbers: You can reach out on local helpline.
- International Numbers: Not specified.
- Hotlines: Keep an eye on their social for the latest updates.
2. Email Support
For your questions:
- Customer Support Email: care@paytmmall.com
- Dedicated Department Emails: Generally handled through the main email.
- Feedback & Suggestions: Email your thoughts to care@paytmmall.com, they love to listen!
3. Live Chat
If you prefer chatting:
- Website Chat: Check the Paytm Mall website for live chat option.
- In-App Chat: Open the app, and start chatting right away!
4. Social Media
You can also hit them up online:
- Direct Messaging: Slide into their DMs on Twitter or Facebook.
- Public Comments & Tweets: Tag them or comment on posts.
- Social Media Help Desks: They have dedicated team just for help!
5. Self-Service Portals & Knowledge Base
Want to solve a problem yourself?
- Help Center: Loads of articles to help you out.
- Community Forums: Connect with other users for tips and tricks.
- Troubleshooting Tools: Useful tools for common issues.
6. Messaging Apps
They’ve got options!
- WhatsApp Support: If you prefer WhatsApp, try that!
- Telegram, WeChat, Viber, Line: Depending on your app of choice, you might find help!
- SMS/Text Support: Enough for quick questions!
7. Physical Address
Need to pop in? Here’s the address:
Corporate Office:
B-121, Sector 5, Noida, Uttar Pradesh, India
8. Online Forms
Prefer emailing via forms?
- Contact Forms: Use the online contact form on their website.
- Feedback Forms: Let them know what you think!
9. Mobile Apps
Through the app you get:
- In-App Support: Quick help inside the app.
- Push Notifications: Keeps you updated about offers!
Five Fun Facts about Paytm Mall
- Paytm Mall was launched in 2017 as an extension of Paytm’s e-commerce business.
- The platform mainly focuses on digital payments using the Paytm wallet!
- It offers a wide range of products from electronics to groceries.
- They use “Paytm Cash” for quick deals! You can earn cashback, ya know!
- Paytm Mall aims to revolutionize shopping in India by supporting small businesses and local sellers.
FAQs
What do I do if my order is delayed?
Check the order status on the app or website. If still stuck, call customer service.
How can I return a product?
Head to the return section in your app or website, and follow the steps.
Why can’t I log into my account?
Check your credentials, or reset your password using the email option.
I received a damaged product. What next?
Oh no! Please email customer support with your order number and photos.
What are the payment methods available?
There are many like card payments, net banking, and of course, Paytm Wallet!
