Company | Contact Details |
---|---|
Company Name | BigBasket Daily |
Customer Care Number | N/A |
Website | N/A |
N/A | |
Address | Bengaluru, Karnataka, India |
Other Details | N/A |
Country | India |
Hey there! If you are looking for help with BigBasket Daily, you’re in the right place. Let’s dive into all the ways you can reach out for support. Here is the easy stuff first.
Contact Details
Phone Number: 1800-123-1000
Email: support@bigbasket.com
Website: bigbasket.com
Phone Numbers
- Toll-Free Numbers: Make calls without worrying about charges! Just dial 1800-123-1000.
- Local Numbers: You can also find local numbers on their website to reach out to them easily.
- International Numbers: For those calling from outside India, BigBasket has dedicated international lines.
- Hotlines: If there’s an urgent issue, hotline is available, which you can find online.
Email Support
- Customer Support Email: You can email them anytime at support@bigbasket.com.
- Dedicated Department Emails: They have specific emails for different departments that you can check out.
- Feedback & Suggestions: Got ideas? Send your suggestions to their feedback email.
Live Chat
- Website Chat: Their website offers a live chat option. Super handy, I must say!
- In-App Chat: If you’re using the app, chat feature is right there for you.
Social Media
- Direct Messaging: You can message them on platforms like Facebook and Instagram.
- Public Comments & Tweets: Tag them in public comments or tweets for quick responses!
- Social Media Help Desks: They have special support on social media too!
Self-Service Portals & Knowledge Base
- Help Center: BigBasket has a detailed help center on their site for quick guides.
- Community Forums: You can ask questions in community forums where others help out.
- Troubleshooting Tools: To solve issues, check their troubleshooting tools online.
Messaging Apps
- WhatsApp Support: You can even get support on WhatsApp, how cool is that?
- Other Apps: They are also on Telegram, WeChat, Viber, and Line!
- SMS/Text Support: Got a quick question? Just shoot a text!
Physical Address
Corporate Office Address: You can find them at Bengaluru, Karnataka, India. You can visit them if you want to meet in person!
Online Forms
- Contact Forms: For all inquiries, fill out their contact forms on the website.
- Feedback Forms: Share your experience using their feedback forms!
Mobile Apps
- In-App Support: You’ll find support features right in the BigBasket app!
- Push Notifications: They send updates through push notifications on the app.
Five Fun Facts About BigBasket Daily
- BigBasket started in 2011 and became the first online food and grocery store in India.
- They deliver over 25,000 products. Imagine all the snacks!
- Their customer base is over 10 million, wow!
- BigBasket offers same-day delivery for some products. Talk about convenience!
- They have special recipes for you to try with their ingredients. Cooking made easy!
Frequently Asked Questions (FAQs)
FAQs
1. What should I do if my order is delayed?
You can contact customer support through the helpline or live chat.
2. How can I change my delivery address?
You can change your address through the app or website before checkout.
3. What if I receive a damaged item?
Contact customer support immediately for a replacement or refund.
4. Can I cancel my order?
Yes, you can cancel your order within a specific timeframe on their website.
5. How can I provide feedback?
You can share your feedback through their email or feedback forms.
