United States Customs and Border Protection (CBP) USA Customer Care Number

Company	Contact Details
Company Name	United States Customs and Border Protection (CBP)
Customer Care Number	+1-877-227-5511
Website	https://www.cbp.gov
Email	cbpfoia@cbp.dhs.gov
Address	1300 Pennsylvania Avenue, NW, Washington, DC 20229
Other Details	General Inquiries: +1-877-227-5511
Country	USA

Contact Us:

Phone: +1-877-227-5511

Email: cbpfoia@cbp.dhs.gov

Website: www.cbp.gov

Let's Talk About CBP Customer Support

Hey there! So you wanna chat about better understanding the customer support options from CBP, right? Well, let’s dive in!

1. Phone Numbers

CBP provides several phone numbers for your convenience:

• Toll-Free Number: +1-877-227-5511 - This is your go-to for general inquiries.
• Local Numbers: Need local contact? Check their site for numbers specific to your region!
• International Numbers: Don’t worry; they’ve got you covered if you’re calling from outside the USA.
• Hotlines: For specific issues, like reporting, there are hotlines available too.

2. Email Support

Emailing is easy, and CBP offers several options:

• Customer Support Email: Use cbpfoia@cbp.dhs.gov for general inquiries.
• Dedicated Department Emails: You can ask departments directly—just find the right one!
• Feedback & Suggestions: They love hearing your thoughts. Share ’em through email!

3. Live Chat

Got a quick query? Live chat at your service!

• Website Chat: Chat directly on their website—easy peasy!
• In-App Chat: If you're using their mobile apps, they often offer chat support there too!

4. Social Media

Want another way to reach out? Social media is a great option!

• Direct Messaging: Slide into their DMs on platforms like Twitter and Facebook.
• Public Comments & Tweets: Share your comments publicly; they're responsive!
• Social Media Help Desks: Check their social pages for dedicated support hours.

5. Self-Service Portals & Knowledge Base

Sometimes, you just want answers without talking to someone, rite? Check these out:

• Help Center: A treasure trove of FAQs and resources on their site.
• Community Forums: Find similar queries from others—government stuff can be a lot!
• Troubleshooting Tools: Tools for common issues are available to help you out.

6. Messaging Apps

If you’re into messaging apps, CBP is there for you:

• WhatsApp Support: You can shoot them a message via WhatsApp!
• Telegram, WeChat, Viber, Line: They might have options for these too!
• SMS/Text Support: Texting directly can also help!

7. Physical Address

Need to send a letter or visit? Here’s where to go:

• Corporate Office Address: 1300 Pennsylvania Avenue, NW, Washington, DC.
• Local Branches: Search for local offices if needed.

8. Online Forms

Forms are becoming a big part of support:

• Contact Forms: Fill these out for specific inquiries.
• Feedback Forms: They love it when you share feedback—helps them improve!

9. Mobile Apps

On the move? No problem!

• In-App Support: Get help directly in the app.
• Push Notifications: Enable these to stay updated with your queries.

Quick Facts About CBP

• CBP is the largest federal law enforcement agency in the USA.
• Every year, CBP processes millions of incoming passengers at US borders.
• They help protect the US from illegal immigration and smuggling.
• CBP also regulates the entry of goods and safe products.
• They utilize cutting-edge technology for border protection, like drones!

FAQ: Trouble? Let’s Solve It!

What should I do if my inquiry isn’t answered?

Try reaching them on social media or check the help center for similar issues.

How long does it take to get a reply from CBP via email?

Usually, you should hear back within 48-72 hours.

Can I track my application with CBP?

Yes, you can track applications through their website using your reference number.

What do I do in case of an emergency at the border?

For emergencies, report to the nearest officer or call CBP hotline.

What if my passport is lost while traveling?

Immediately contact the embassy or consulate for help.

{
  "@context": "https://schema.org",
  "@type": "Organization",
  "name": "United States Customs and Border Protection",
  "url": "https://www.cbp.gov",
  "contactPoint": {
    "@type": "ContactPoint",
    "telephone": "+1-877-227-5511",
    "contactType": "Customer Support"
  },
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "1300 Pennsylvania Avenue, NW",
    "addressLocality": "Washington",
    "addressRegion": "DC",
    "postalCode": "20528",
    "addressCountry": "USA"
  }
}