| Company | Contact Details |
|---|---|
| Company Name | Defense Logistics Agency (DLA) |
| Customer Care Number | +1-571-767-5200 |
| Website | https://www.dla.mil |
| askdla@dla.mil | |
| Address | 8725 John J. Kingman Road, Fort Belvoir, VA 22060 |
| Other Details | General Inquiries: +1-571-767-5200 |
| Country | USA |
Contact Us: +1-571-767-5200 | askdla@dla.mil | www.dla.mil
Ways to Reach DLA Customer Support
When you need help, DLA makes it super easy with multiple options. Let's break it down!
1. Phone Numbers
- Toll-Free Numbers: Got a query? Just call those toll-free numbers! But remember, this varies by your location.
- Local Numbers: For those who prefer local assistance, DLA provides local numbers for quick connections!
- International Numbers: If you're outside the USA, there's an international number – just dial!
- Hotlines: They have hotlines for urgent needs. Great service for serious matters!
2. Email Support
Still prefer pen and paper? That’s all right! DLA has email support too!
- Customer Support Email: Want quick help? Just write to askdla@dla.mil.
- Dedicated Department Emails: Each department has its own email. Makes it easy!
- Feedback & Suggestions: They want your thoughts. Feel free to drop feedback!
3. Live Chat
Sometimes, chatting feels friendlier. DLA offers live chat options like:
- Website Chat: Chat on their website for instant answers!
- In-App Chat: Using their mobile app? No worries – chat right there.
4. Social Media
Let’s get social! DLA is active on social media platforms. Here's what you can do:
- Direct Messaging: Shoot a DM on platforms like Twitter or Facebook.
- Public Comments & Tweets: Tag them or drop a comment. They’re listening.
- Social Media Help Desks: Some platforms have dedicated support too.
5. Self-Service Portals & Knowledge Base
Many just prefer to find answers themselves, and DLA gets it. Explore:
- Help Center: Everything in one place for FAQs!
- Community Forums: Join the conversation with fellow users.
- Troubleshooting Tools: Sometimes you just need a little guidance.
6. Messaging Apps
We’re all on apps nowadays, right? Here’s the scoop:
- WhatsApp Support: Fast and easy chats!
- Telegram, WeChat, Viber, Line: Choose your favorite for assistance.
- SMS/Text Support: Shoot them a text for quick help!
7. Physical Address
Need to pay a visit? Here you go:
Corporate Office Address:
8725 John J. Kingman Road,
Fort Belvoir, VA 22060
Local Branches: Several local branches too, check online!
8. Online Forms
Hate making phone calls? Use online forms!
- Contact Forms: Fill this out for more official inquiries.
- Feedback Forms: They care about your opinion!
9. Mobile Apps
On the go? No problem! Their mobile apps have:
- In-App Support: Ask for help directly from the app.
- Push Notifications: Get timely updates on what you need!
Fun Facts About DLA for Kids
Alright, kids, gather around! Here are some cool facts:
- The Defense Logistics Agency helps the military get stuff they need, like food and supplies.
- They have warehouses all over the USA where they keep important things.
- DLA sends out millions of items every day to help the soldiers.
- They help not just Army troops but also the Navy and Air Force.
- DLA even helps with recycling and making sure things aren’t wasted!
FAQs
FAQ Section
1. What should I do if I can't reach customer service?
Make sure you're using the correct phone number or try emailing them. Patience helps!
2. How long does it take to get a response?
Typically, they aim to respond within 24 to 48 hours!
3. Can I submit feedback anonymously?
Absolutely! Use the feedback forms—they’re private.
4. Is there an option for live support?
Yes! You can chat live on their website or use the app.
5. Where can I find more information?
Check out their website for all details!
