Shanghai Automobile Industry (Group) China - Customer Care
Need to contact? Here are the details you will need:
Phone Number: +86-21-2201-1155
Email: ir@saicmotor.com
Website: www.saicgroup.com
Different Ways to Reach Them
1. Phone Numbers
- Toll-Free Numbers: Not available.
- Local Numbers: Call +86-21-2201-1155.
- International Numbers: Same as above.
- Hotlines: Ask about specific hotlines for support.
2. Email Support
- Customer Support Email: ir@saicmotor.com
- Dedicated Department Emails: Check on the website.
- Feedback & Suggestions: Use regular email.
3. Live Chat
- Website Chat: Direct chat option available on the site.
- In-App Chat: Chat available in their mobile apps.
4. Social Media
- Direct Messaging: Chat on Facebook or Twitter.
- Public Comments & Tweets: Engage with their posts!
- Social Media Help Desks: Check their profiles for help options.
5. Self-Service Portals & Knowledge Base
- Help Center: A place to find answers!
- Community Forums: Share ideas with other users.
- Troubleshooting Tools: Search for solutions yourself.
6. Messaging Apps
- WhatsApp Support: Chat with them on WhatsApp.
- Telegram, WeChat, Viber, Line: Check for availability.
- SMS/Text Support: Text for support if you prefer.
7. Physical Address
- Corporate Office Address: 489 Weihai Road, Jing'an District, Shanghai, China.
- Local Branches: Find their branches on the website.
8. Online Forms
- Contact Forms: Fill out the form for queries.
- Feedback Forms: Share your thoughts!
9. Mobile Apps
- In-App Support: Help right in your pocket.
- Push Notifications: Get updates straight to your phone.
Facts About Shanghai Automobile Industry
- It is one of the largest car manufacturers in China.
- SAIC collaborates with international brands.
- It has a big market share in electric vehicles.
- SAIC has many factories across China.
- They are known for their innovative technologies!
Common Questions Customers Ask
1. How can I contact customer service?
You can call +86-21-2201-1155 or email ir@saicmotor.com.
2. Do they have a live chat?
Yes, you can chat on their website or on their apps.
3. What if I have a complaint?
You can send a complaint via email or use the contact form.
4. Can I get support on WhatsApp?
Yes! They offer customer support on WhatsApp.
5. Where is the head office located?
The head office is at 489 Weihai Road, Jing'an District, Shanghai, China.
Contact Them For Any Help!
Don’t hesitate to reach out if you have questions or need support. They listen and care!
