Thursday, September 8, 2016

Indian Railway Helpline Number

To check PNR status of your ticket, train arrival information, train departure information, fare enquiry, ticket through SMS related information helpline number.

Railway Protection Force(RPF) Helpline Number, Contact for any security issues.

Indian Railway Helpline

All-India passenger security helpline.
To help passengers those who are seeking security assistance during train journeys.

All-India medical helpline number
To get help for any medical emergency, food & catering related issues, coach cleanliness, coach maintenance related issues.

Clean My Coach
Send SMS CLEAN < Space >< 10-digit PNR number> to 58888 from your mobile.
Any passenger may demand clean my coach during the train journey.
On board housekeeping service (OBHS) is provided to facilitate cleaning of coaches during the run of the train itself.
Online contact by just filling PNR number and mobile number.

1800111322, 18002332534
Passenger's helpline number, Women's helpline number.
Passengers can contact for seeking help for any event of thefts, harassment or any issues.

Complaints, suggestions through twitter. Just tweet yours complain during train journey with tagging @RailMinIndia.
Also tag GMs, DRMs for appropriate action.
Now days raise complain via tweet is one of the best ways. There are higher chances of getting a response fast.
Indian Railway Help via Twitter

IRCTC Toll free number. Helpline number for food and catering related issues.
Indian Railway web based complaints, suggestions, feedbacks portal.
Register any complaint, suggestion, feedback related to these categories like Allotment of seats/berths by train staff, Bedroll Complaints issues, Booking of Luggage / Parcels Issues, Bribery and corruption, Catering and Vending Services, Cleanliness at Station, Complaint Related To Kolkata Metro, Complaints related to Sleeper Class, Feedback/Suggestions, Improper behavior of commercial staff, Improper Behavior of non-commercial staff, Improper behaviour of non-railway staff, Maintenance / Cleanliness of coaches, Malfunctioning of Electrical Equipment, Non availability of Water, Passenger Booking, Punctuality of Train, Refund of tickets, Reservation Issues, Retiring Room (ONLINE), Signal & Telecommunication, Thefts / Pilferages, Unauthorised passengers in coaches, Working of Enquiry Offices etc.

IRCTC Customer Care Number


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  3. Coach no A2 TRAIN NO 22415 travelling from Bhopal to Gwalior on 19.10.2016. The Basin is blocked with oveeflowing water and vomit. Tge coach is dirty. I am told tgat cleaning staff doesnot travel in the train, so cleanliness cannot be maintained.

    1. That's the ache din for indian railways and people of india..!!

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  5. I am travelling to chennsi from bangalore by chennai express i D3Coach.There is no water.The railway should have taken interest to these basic requirements before the train leaves.

  6. Train no 12925/paschim express. Coach no S5. Passenger are suffering from badness of cleaning department. Staff is available but no one is working. They are freely playing cards. Hope Indian railways take hard steps against cleaning staff.

  7. Sir, I bought a Ticket From Muzaffarpur to New Delhi (Swantantra S Exp) Through Paytm. My Account balance has been deducted at that moment but the transaction was failed.. Paytm Claimed that they didn't receive any Amount from my account. But my Account balance is still short by 1385. My Booking ID is 5755707956

  8. Sir, i bought a ticket from Muzaffarpur jn. to New delhi (Swantantra Exp) through Paytm. and the transaction had failed but amount deducted from my Account balance. Paytm claimed that they ddidn't receive any Amount. but my Account balance still short by 1385 INR. My Booking id is 5755707956

  9. I have booked my tickets from unknown Id, my account has been debited by same amount, how cay receive tickets or recover my money please help.... If any one help me.

  10. Date : 14-08-2018
    Chennai LTT 11074 S1 (42) two fans are not working, can't switch off the lights as buttons are not working, the bay smell very bad,

  11. PNR 2731842502 md Kalam Aanand vihar to Bhagalpur train cancelled please refund my PApayme thankyou


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