| Company | Sun Direct (DTH) |
|---|---|
| Listed phone number | 1800-103-7575 |
| Website | https://www.sundirect.in |
| Listed email | customercare@sundirect.in |
| Head office address | Chennai, Tamil Nadu, India |
| Other contact details | N/A |
| Country | India |
Need help with Sun Direct DTH in India? The contact details supplied for customer care are below. Check the official website for the latest service options before sharing account or payment information.
Customer-care phone: 1800-103-7575
Email: customercare@sundirect.in
Website: www.sundirect.in
Head-office location provided: Chennai, Tamil Nadu, India. A street address was not supplied.
These details come from the information provided for this post. Phone availability, charges, working hours and other support channels may change. Please confirm them on Sun Direct’s official website. Do not treat the Chennai location as a verified customer-care office address.
How to contact Sun Direct customer care
If your DTH service has stopped, your recharge is not showing, or some channels have disappeared, start with the listed phone number or customer-care email. Keep your subscriber or account details nearby. Explain what happened and when, and mention any steps you have already tried. This can help the support team understand the issue faster.
When you write by email, use a clear subject such as “Recharge not updated” or “No signal on my connection”. Share only the details needed to identify your account. Never send your password, card PIN or one-time password.
Available contact details—and what is not confirmed
- Phone support: 1800-103-7575 is the number in the supplied record. Toll-free status, local alternatives, international calling numbers and a separate emergency hotline were not provided, so check the official site before relying on any such option.
- Email support: customercare@sundirect.in is the listed customer-care email. No dedicated department addresses or separate feedback email were supplied.
- Website and online forms: Visit the official Sun Direct website to look for current contact forms, account help and service information. Specific form links were not included in the supplied details.
- Live chat and self-service: Website chat, in-app chat, a help centre, community forums and troubleshooting tools were not confirmed in the source information. Check the official website or app, if available, for current options.
- Social media and messaging apps: No verified support profiles or WhatsApp, Telegram, WeChat, Viber, Line or SMS support details were provided. Use only accounts linked from the official website, and be careful with public replies or unsolicited messages.
- Mobile app: App support, push notifications and app-store links were not provided. If you use a Sun Direct app, look for its support section and confirm you have downloaded the genuine app.
- Offices and branches: The supplied record gives Chennai, Tamil Nadu as the head-office location, but no street address or branch list. Confirm an address before travelling; don’t assume an office handles walk-in customer complaints.
Quick checks before contacting support
For a “no signal” message, check that the television is on the correct input and that the set-top box has power. Look at the cable connections only if you can do so safely. If a recharge has not appeared, save the payment confirmation and note the date and amount. For missing channels, check your pack or account information first. These simple checks won’t fix every issue, but they give support a clearer starting point.
If the problem continues, contact Sun Direct through the listed number or email and ask for a complaint or reference number. Keep it for follow-up. Avoid paying someone who contacts you unexpectedly and claims they can restore service immediately.
Sun Direct facts in simple words
Here are five basic facts based only on the supplied information—not on a separately verified Wikipedia article:
- Sun Direct is listed here as a DTH service in India.
- DTH means TV signals reach a home through a dish and set-top box.
- The listed company website is sundirect.in.
- The customer-care number supplied is 1800-103-7575.
- The supplied head-office location is Chennai, in Tamil Nadu.
These are not presented as Wikipedia facts. The supplied record did not contain a Wikipedia article or evidence to verify five facts from it.
Frequently asked questions
What number is listed for Sun Direct customer care in India?
The supplied contact record lists 1800-103-7575. Confirm the number and its availability on the official Sun Direct website before calling.
What should I do if my recharge is not showing?
Keep your payment confirmation and note the recharge date and amount. Then contact customer care by phone or email and ask them to check the account. Do not share a PIN or one-time password.
Which email address can I use to contact Sun Direct?
The supplied record lists customercare@sundirect.in. Include a short description of the problem and relevant account details, but leave out passwords and payment security codes.
Is there a confirmed Sun Direct WhatsApp number or live chat?
No WhatsApp number or live-chat link was included in the supplied information. Check the official website for current, verified support channels.
Can I visit the Sun Direct head office in Chennai for support?
Chennai, Tamil Nadu is the location given for the head office, but no street address or walk-in service details were supplied. Contact customer care or check the official website before travelling.
For current information: visit sundirect.in, call 1800-103-7575, or email customercare@sundirect.in.
