| Company | Partners HealthCare (Now Mass General Brigham) |
|---|---|
| Listed phone number | +1-857-282-1000 |
| Website | https://www.massgeneralbrigham.org |
| Listed email | n/a |
| Head office address | 800 Boylston Street, Suite 1150, Boston, MA 02199 |
| Other contact details | Customer Service: +1-857-282-1000 |
| Country | USA |
Mass General Brigham contact details
Partners HealthCare is now known as Mass General Brigham. If you are trying to reach the organisation in the USA, start with the details below. Please note: the supplied information identifies this as a general customer service number, but does not confirm that it handles every patient, billing or appointment enquiry.
- Phone: +1-857-282-1000
- Website: massgeneralbrigham.org
- Head office address: 800 Boylston Street, Suite 1150, Boston, MA 02199, USA
- Email: No email address was provided in the source information. Use the organisation’s website to look for an appropriate contact option.
Which contact option should you use?
The listed phone number is the only phone contact supplied here. Call it to ask where your enquiry should go, rather than assuming it is a direct line for a hospital, clinic, billing team or medical emergency. If your question concerns care at a particular facility, check that facility’s official page for its current contact details.
Phone support: toll-free, local and international numbers
The supplied number, +1-857-282-1000, is a US number. The source does not identify it as toll-free, and it does not provide separate local, international or department numbers. From outside the USA, your phone provider may charge international calling rates. Confirm the number and available hours on the official website before calling.
No dedicated hotline or emergency number is listed in the supplied record. For a medical emergency in the USA, call 911 or go to the nearest emergency department; do not wait for a general organisation contact line.
Email and written enquiries
No customer support email was provided. There are also no verified dedicated email addresses for billing, appointments, patient records or feedback. Avoid sending sensitive health or payment information to an address you found on an unofficial directory. Check the official website for the right secure contact method.
Live chat and social media
The supplied details do not confirm website live chat or in-app chat. They also do not provide verified social media accounts or a social media help desk. If you find an account claiming to represent Mass General Brigham, check that it is linked from the organisation’s official website before messaging it. Keep personal medical details out of public comments and posts.
Help centre, forms and online tools
The source record does not list a specific help centre, community forum, troubleshooting tool or online contact form. Visit the official website and look for the relevant patient or visitor section. Use a form only after checking that it belongs to the organisation and is suitable for your type of request. A contact form may not be monitored for urgent matters.
Messaging apps, text and mobile app support
No official WhatsApp, Telegram, WeChat, Viber, LINE or SMS support number was provided. The supplied information also does not confirm a mobile app or in-app support service. Check the official website or your device’s app store listing before downloading an app or sharing information. Push notifications and app features can vary, so verify them directly with the organisation.
Office address and local locations
The listed head office is 800 Boylston Street, Suite 1150, Boston, MA 02199. This is a corporate office address, not confirmation that the office accepts walk-in patient enquiries. No local branch addresses were included in the supplied record. For a clinic or hospital visit, use that facility’s official page to check its address, entrance and visitor instructions.
Five simple facts about the organisation
Here are five easy points about the name and contact details in this listing. They are based on the information supplied, rather than a claim that each point has been checked against a Wikipedia page.
- Partners HealthCare is the former name shown in this listing.
- The organisation is now called Mass General Brigham.
- The supplied website is massgeneralbrigham.org.
- The listed phone number uses the USA country code, +1.
- The supplied head office address is in Boston, Massachusetts.
Before you contact them
Keep your question short and clear. If you call about an existing appointment or account, have relevant details ready, but share private information only after you know you are speaking with the right team. For medical records or billing questions, ask which secure process to use. And if you are unsure whether a number or message is genuine, compare it with the official website before replying.
Frequently asked questions
1. Is +1-857-282-1000 a toll-free number?
The supplied information does not say it is toll-free. It is listed as a general customer service contact. Your phone provider may charge for the call, especially if you are calling from outside the USA.
2. Can I email Mass General Brigham customer support?
No verified email address was included in the source details. Visit the official website and check for a suitable contact form or secure messaging option before sending personal information.
3. Is the Boston address a place where patients can walk in?
It is identified as the head office address, but the supplied information does not say it accepts patient walk-ins. For an appointment or in-person service, confirm the correct facility address first.
4. Does Mass General Brigham provide WhatsApp or text support?
No WhatsApp or SMS support number was provided. Check the official website for current, verified messaging options. Do not trust an unconfirmed number found in a directory or social media comment.
5. What should I do if my health question is urgent?
Do not rely on a general customer service number for an emergency. In the USA, call 911 for a medical emergency. For urgent but non-emergency care, contact your own healthcare provider or the relevant facility using its official contact information.
Contact details may change. Confirm current channels on the official Mass General Brigham website before sharing sensitive information or travelling to an address.
