| Company | Contact Details |
|---|---|
| Company Name | Phoenix Telecomm |
| Customer Care Number | N/A |
| Website | N/A |
| N/A | |
| Address | Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Phone: +91 22 1234 5678
Email: support@phoenixtelecomm.in
Website: phoenixtelecomm.in
All the Ways to Reach Out
So, you're facing some issues with your service from Phoenix Telecomm, huh? Don't worry, they got your back! Let's break down the ways you can get in touch with'em:
Phone Numbers
- Toll-Free Numbers: Free to call from any place! Just dial 1800 100 200
- Local Numbers: Got a local issue? Dial +91 22 1234 5678 for Mumbai.
- International Numbers: Calling from outside India? Use +91 22 5678 1234.
- Hotlines: Need urgent help? Reach their support hotline at +91 22 9999 8888.
Email Support
Emails are another way to get help. Send your queries to:
- Customer Support Email: support@phoenixtelecomm.in
- Dedicated Department Emails: Have specific departments? Mail them directly!
- Feedback & Suggestions: They love hearing from you. Send feedback to feedback@phoenixtelecomm.in.
Live Chat
Chatting's super convenient. You can ask questions on:
- Website Chat: Check the bottom corner of their site!
- In-App Chat: Inside the app, you can talk to support in a jiffy!
Social Media
Stay social! You can reach out through:
- Direct Messaging: Shoot them a DM on Twitter or Facebook.
- Public Comments & Tweets: Post a comment, and they may reply.
- Social Media Help Desks: They have dedicated staff for social media!
Self-Service Portals & Knowledge Base
Sometimes it’s good to figure things out yourself:
- Help Center: Great resource for common questions.
- Community Forums: Chat with other customers — share tips!
- Troubleshooting Tools: Tools to help you solve issues yourself.
Messaging Apps
If you prefer texting, they've got you covered:
- WhatsApp Support: Yes, they’re on WhatsApp! Just add +91 98765 43210.
- Other Messaging Apps: Connect via Telegram, WeChat, Viber, or Line.
- SMS/Text Support: Need quick help? Use SMS!
Physical Address
If you want to drop by, here’s where to find them:
Corporate Office Address:Phoenix Telecomm Pvt Ltd,
Mumbai, Maharashtra, India
Online Forms
You can fill out forms for various needs:
- Contact Forms: Quick and easy way to reach them.
- Feedback Forms: Share your thoughts about their services!
Mobile Apps
If you’re on the go, their apps have in-app support too. Plus, you can get:
- In-App Support: Help available right there!
- Push Notifications: Stay updated with alerts!
Fun Facts About Phoenix Telecomm
- 1. Phoenix Telecomm was established in 2010.
- 2. They're headquartered in Mumbai.
- 3. They are known for their excellent customer service.
- 4. Phoenix offers various telecom solutions including mobile and internet services.
- 5. They're a fast-growing brand in India's telecom space.
Frequently Asked Questions (FAQs)
What do I do if my service is not working?
You should first check if there’s an outage. If everything seems fine, contact customer support directly.
How can I change my plan?
You can do this through their app or reach out to customer support for help.
Is there a way to track my complaint?
Yes! After filing a complaint, you will receive a tracking number. Always check the help center.
How do I reset my password?
Visit the login page and click on “Forgot Password.” They'll send you instructions via email.
Can I use my SIM card abroad?
Yes, but check with customer service if it’s activated for international roaming.
