| Company | Contact Details |
|---|---|
| Company Name | Onyx Telecom Solutions |
| Customer Care Number | N/A |
| Website | N/A |
| N/A | |
| Address | Bengaluru, Karnataka, India |
| Other Details | N/A |
| Country | India |
Contact Us:
Phone Number: +91-XXXXXXXXXX
Email Support: support@onyxtelecom.com
Contact Methods
1. Phone Numbers
Onyx Telecom has diffrent phone numbers to help you. First, they got toll-free numbers so you can call without any charge. There are local numbers too, so depending on where you are in India, you can get direct help. If you’re calling from out of India, they also have international numbers available. And hotlines? Yep, they got those too for emergencies!
2. Email Support
Got questions? You can shoot an email. The general customer support email is support@onyxtelecom.com. For specific departments, you’ll find dedicated emails too. And don’t forget, you can send feedback or suggestions as well!
3. Live Chat
Some folks prefer chatting live! Onyx Telecom has a website chat feature. If you’re using their app, you can chat there as well. It’s a fast way to connect, no waiting on hold!
4. Social Media
Onyx is also active on social media. You can direct message them on platforms like Facebook and Twitter. You can even leave public comments or tweets for any queries. There are social media help desks too, making it easier to reach out.
5. Self-Service Portals & Knowledge Base
Sometimes, you might want to solve things yourself. Onyx has a Help Center and community forums where you can find answers. They also provide troubleshooting tools to help you with common issues.
6. Messaging Apps
In India, WhatsApp is super popular. Onyx Telecom provides support via WhatsApp as well. They even support Telegram, WeChat, Viber, and Line. If you prefer, you can also text them through SMS!
7. Physical Address
The head office is in Bengaluru, Karnataka. If you want to visit them, you can directly go to their office or any local branches that are nearby.
8. Online Forms
Need to contact them? You can fill out contact forms or feedback forms online. It’s quick and easy!
9. Mobile Apps
If you're using their app, you can find support directly from there. Plus, they send push notifications to keep you updated about important stuff!
5 Fun Facts for Kids
- Onyx Telecom can help you talk to people far away, just like magic!
- They have a big office in Bengaluru, like a superhero base!
- Using WhatsApp to get help is super cool and popular!
- They have special fans at their office, keeping everyone cool while working hard!
- People can talk to them online or send emails - it’s like sending a letter but much faster!
FAQs
Q1: How can I reach Onyx Telecom when my internet is down?
A1: You can use the toll-free number to call them and explain your problem. They can guide you to fix it!
Q2: What if I can’t find the answer in the Help Center?
A2: No worries! You can reach out through their live chat for immediate help.
Q3: Can I suggest new features to Onyx Telecom?
A3: Yes, definitely! You can send feedback via their email, and they'll appreciate your suggestion!
Q4: How long does it take to get a response from customer support?
A4: Usually, they try to respond within 24 hours, so keep an eye on your inbox!
Q5: Is there any way to check the status of my complaint?
A5: Yes! You can ask through the online form or via email for an update on your complaint status.
