| Company | Contact Details |
|---|---|
| Company Name | The Body Shop (Retail in India) |
| Customer Care Number | 1800-102-8434 |
| Website | https://www.thebodyshop.in |
| customercare@thebodyshop.in | |
| Address | Gurugram, Haryana, India |
| Other Details | N/A |
| Country | India |
Hey there! If you're in India and need help from The Body Shop, you've come to the right place. Let’s dive into all the ways you can reach out for support. Grab a cup of chai, and let’s get started!
Contact Information
First up, here are the important phone numbers and email you need:
- Toll-Free Number: 1800-102-8434
- Email Support: customercare@thebodyshop.in
Want to know more? Here we go!
1. Phone Numbers
When you want to talk to someone directly, you can use the toll-free number mentioned above. It’s super easy and completely free! Just dial 1800-102-8434. You can also try the local or international numbers if you’re calling from outside India.
They often have hotlines for special campaigns, so keep an eye out!
2. Email Support
If you're not in a hurry, shoot them an email at customercare@thebodyshop.in. They can help with everything from product queries to feedback and suggestions. Different departments may even have their own email addresses!
3. Live Chat
Got a quick question? Use their live chat! You can chat on their website or in the app. Just click the chat icon, and someone will respond quickly. It’s like chatting with a friend!
4. Social Media
Are you on social media? So is The Body Shop! You can DM them on platforms like Instagram or Twitter. They also respond to public comments, so don’t hesitate to reach out!
They have help desks on these platforms too. So, social media isn’t just for scrolling; it’s for getting help too!
5. Self-Service Portals & Knowledge Base
If you prefer figuring things out on your own, check out their Help Center. It has community forums and troubleshooting tools. You can probably find answers before needing to chat with someone.
6. Messaging Apps
Did you know you can also reach The Body Shop on WhatsApp? They might be on other messaging apps too like Telegram or WeChat. And don't forget SMS support for quick queries!
7. Physical Address
If you ever need to visit, their head office is in Gurugram, Haryana, India. Keep this in mind if you have any legal or official inquiries!
8. Online Forms
Prefer typing? Use the online contact forms available on their website. They also have forms for feedback. Easy peasy!
9. Mobile Apps
If you're on the go, their mobile app has in-app support and even push notifications for updates and offers. It's like having a store right in your pocket!
Fun Facts About The Body Shop!
- The Body Shop was founded over 40 years ago!
- They were one of the first to offer cruelty-free products.
- They sell natural beauty products, many of which are made from fair trade ingredients.
- They have a commitment to sustainability and eco-friendly practices.
- Their shops are all over the world, including India!
FAQs
1. What if I don't get a response from customer support?
They usually respond within 24 hours. If it's longer, try reaching out again on social media or through live chat!
2. Can I return a product?
Yes! You can return most products within a certain period. Check their return policy for details.
3. Is there a warranty on products?
Beauty products typically don't have warranties, but if there’s a problem, contact customer service!
4. How do I find a store near me?
Visit their website and use the store locator feature. It's quick and simple!
5. Can I track my order online?
Yes, after placing your order, you’ll receive tracking details via email!
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