Company | Contact Details |
---|---|
Company Name | Shoppers Stop |
Customer Care Number | +91-22-42497000 |
Website | https://www.shoppersstop.com |
customercare@shoppersstop.com | |
Address | Eureka Towers, Mindspace, Malad West, Mumbai, Maharashtra, India |
Other Details | N/A |
Country | India |
Need help with something at Shoppers Stop? Don’t worry, I got your back! You can reach them easily.
Contact Information
Phone Number: +91-22-42497000
Email: customercare@shoppersstop.com
Phone Numbers
- Toll-Free Numbers: They don't have one.
- Local Numbers: You can call the above number.
- International Numbers: Call the same number from anywhere!
- Hotlines: No special hotlines are provided.
Email Support
- Customer Support Email: Get in touch at customercare@shoppersstop.com.
- Dedicated Department Emails: Mostly they use one email for everyone.
- Feedback & Suggestions: Love to hear from you, so drop a mail!
Live Chat
- Website Chat: You'll find it on their site.
- In-App Chat: They have support right in their app!
Social Media
- Direct Messaging: Send them a DM on Facebook or Instagram!
- Public Comments & Tweets: You can mention them on Twitter.
- Social Media Help Desks: They do respond there too!
Self-Service Portals & Knowledge Base
- Help Center: A handy place for FAQs.
- Community Forums: Talk with other shoppers!
- Troubleshooting Tools: Try their guides for quick fixes.
Messaging Apps
- WhatsApp Support: Not available yet.
- Telegram, WeChat, Viber, Line: They don't support these.
- SMS/Text Support: Not provided at this moment.
Physical Address
Corporate Office Address: Eureka Towers, Mindspace, Malad West, Mumbai.
Local Branches: They have stores all across India!
Online Forms
- Contact Forms: Easy to fill out on their website.
- Feedback Forms: They love your suggestions!
Mobile Apps
- In-App Support: Help is just a tap away.
- Push Notifications: Stay updated on offers!
Fun Facts About Shoppers Stop
- Shoppers Stop first opened in 1991. Time flies, right?
- They have over 80 stores all around India. So many choices!
- They’re part of the K Raheja Corp Group. Big family vibe!
- Shoppers Stop was the first retail company to launch loyalty programs in India. Cool, huh?
- Their loyalty program is called First Citizen. Gets you points on shopping!
Common Customer Queries
FAQ
How do I return an item?
You can return it in-store or request a pick-up! Just keep your receipt handy.
What should I do if my order doesn’t arrive?
Check the tracking or contact customer support for help!
How can I track my order?
Use the tracking link sent to your email to find it!
Can I change my order?
Contact customer service right away, and they can help you out!
What payment methods do you accept?
Credit cards, debit cards, and even cash in stores!

{ "@context": "https://schema.org", "@type": "Organization", "name": "Shoppers Stop", "url": "https://www.shoppersstop.com", "logo": "https://i.imgur.com/ljpEEe0.png", "contactPoint": { "@type": "ContactPoint", "telephone": "+91-22-42497000", "contactType": "customer support", "areaServed": "IN", "availableLanguage": "English" } }