| Company | Contact Details |
|---|---|
| Company Name | HomeTown (Future Retail) |
| Customer Care Number | 1800-210-6060 |
| Website | https://www.hometown.in |
| help@hometown.in | |
| Address | Future Retail, Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Hey there! If you’re looking for help with HomeTown in India, you've come to the right place. Here’s everything you need to know about their customer support services. From nifty phone numbers to emails and even social media, I’ve got you covered! Grab a cup of chai and let’s dive in!
Contact Information
Phone Number: You can reach HomeTown using their main support number: 1800-210-6060. It’s a toll-free number, so don’t worry about those pesky charges!
Website: For all your online shopping and info needs, head over to hometown.in.
1. Phone Numbers
- Toll-Free Numbers: Yes, you can call 1800-210-6060 and it won’t cost you a thing!
- Local Numbers: Check their website for local numbers specific to your area.
- International Numbers: If you're calling from abroad, visit the website for a list of international numbers.
- Hotlines: They’ve got hotlines for urgent queries, just check their contact section.
2. Email Support
- Customer Support Email: You can shoot an email to help@hometown.in for quick support.
- Dedicated Department Emails: Different departments may have their own emails, so refer to their site for specifics.
- Feedback & Suggestions: They love hearing from you! Send your feedback to the support email.
3. Live Chat
Live chat's super easy and available on their website and also in their app. Just click on the chat icon and start typing your questions!
4. Social Media
Want to reach out on social media? HomeTown is active on Facebook, Instagram, and Twitter. You can DM them, comment on their posts, or even look for help through their social media help desks.
5. Self-Service Portals & Knowledge Base
- Help Center: Find answers in their Help Center.
- Community Forums: Join discussions with other users to solve common problems.
- Troubleshooting Tools: Some tools are there to help you fix basic issues on your own.
6. Messaging Apps
For a modern touch, HomeTown also supports customer queries through messaging apps like WhatsApp, Telegram, WeChat, Viber, and even SMS/Text! Just send your questions, and they’ll get back to you.
7. Physical Address
If you want to write them a letter or visit the office, here's the address: Future Retail, Mumbai, Maharashtra, India. It’s best to call before visiting!
8. Online Forms
- Contact Forms: You can fill out the contact form on their website for specific issues.
- Feedback Forms: They want your thoughts! Check for feedback forms in the Help Center.
9. Mobile Apps
Downloading their app is a smart move! You’ll get in-app support and push notifications directly to your phone.
Fun Facts About HomeTown
- 1. HomeTown is a part of Future Retail, a big name in India’s retail scene.
- 2. They have over a hundred stores across India, offering furniture, home decor, and more.
- 3. HomeTown is known for stylish and affordable home solutions.
- 4. They focus on customer satisfaction, ensuring quality and service.
- 5. Their motto is “Your home, your style!”
FAQs
What should I do if my order is delayed?
Contact customer support via phone or email for immediate help!
How can I track my order?
Use the tracking link sent to your email after you place your order.
Is there a return policy?
Yes, you can return items within 30 days as long as they are unused.
Can I get support through social media?
Absolutely! They are responsive on platforms like Facebook and Twitter.
Do they offer installation services?
Yes! You can request installation services for certain products.
