| Company | Contact Details |
|---|---|
| Company Name | H&M India |
| Customer Care Number | 1800-419-9900 |
| Website | https://www2.hm.com/en_in |
| customerservice.in@hm.com | |
| Address | New Delhi, India |
| Other Details | N/A |
| Country | India |
Need help with H&M India? You've come to the right place! Let's dive into all the ways you can reach out for support and get your questions answered quickly. Here’s how you can connect:
Contact Information
Phone Numbers
- Toll-Free Number: 1800-419-9900
- Local Numbers: Check your local listings to find the nearest H&M store contact.
- International Numbers: International customers can reach out based on their country’s specific helpline.
- Hotlines: Look for any special hotlines during festive or sale seasons.
Email Support
- Customer Support Email: customerservice.in@hm.com
- Dedicated Department Emails: Different departments may have specific contacts, check the site.
- Feedback & Suggestions: Email your ideas directly to improve their services.
Live Chat
Need instant help? Use the live chat feature! H&M offers:
- Website Chat: Just hop onto their website and look for the chat box.
- In-App Chat: The H&M app also has this feature for quick assistance.
Social Media
Connect with H&M on social media! They're active on:
- Direct Messaging: Shoot a DM on Instagram or Facebook.
- Public Comments & Tweets: Tag them or drop a comment, and they’ll respond.
- Social Media Help Desks: They have dedicated profiles just for customer help!
Self-Service Portals & Knowledge Base
You can find answers yourself! Check out:
- Help Center: A comprehensive FAQ for quick insights.
- Community Forums: Join discussions with other shoppers!
- Troubleshooting Tools: DIY tips for common queries.
Messaging Apps
Simplify your questions with these messaging platforms:
- WhatsApp Support: Chat with them directly from your phone.
- Telegram, WeChat, Viber, Line: Check if they’re available on your preferred app.
- SMS/Text Support: Text them for quick info!
Physical Address
If you need to visit or send something:
- Corporate Office Address: New Delhi, India - you can look it up for specifics!
- Local Branches: Find nearest stores on H&M's website.
Online Forms
H&M makes it easy! Use these forms to connect:
- Contact Forms: Located within the help section of the site.
- Feedback Forms: Your opinion matters, so don’t hesitate to share.
Mobile Apps
Shopping and support all in one! With H&M’s mobile app, you can enjoy:
- In-App Support: Instant help while you shop.
- Push Notifications: Stay updated with alerts regarding orders.
Fun Facts About H&M
- H&M was founded in 1947 in Sweden. It started as a women’s clothing store called Hennes.
- They offer products for everyone, including men’s, women’s, and kids’ clothing.
- H&M is well-known for its sustainable fashion initiatives!
- They are present in over 70 countries with more than 5,000 stores worldwide.
- H&M collaborates with high-end designers to produce limited collections.
FAQs
What should I do if my order doesn’t arrive?
Check the tracking number you got in your email. If there's still an issue, contact customer support.
How can I return an item?
You can return items at any H&M store or by following the return process on the website.
Can I cancel my order?
If your order hasn’t shipped yet, you might be able to cancel it through your account on the website.
How do I change my account details?
Login to your account on H&M’s website and go to 'My Account' to update your info.
What if I forget my password?
Use the 'Forgot Password?' link on the login page to reset it easily.
