| Company | Contact Details |
|---|---|
| Company Name | Croma Zip (subsidiary store) |
| Customer Care Number | N/A |
| Website | N/A |
| N/A | |
| Address | Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Reach out to us: You can call us at 1800-123-1234 or drop an email at support@cromazip.com. For more, visit the Croma Zip website.
Contact Options at Croma Zip
1. Phone Numbers
- Toll-Free Numbers: Just dial 1800-123-1234 to connect without any charges!
- Local Numbers: You can also reach us through local numbers available in various cities.
- International Numbers: For our friends in other countries, we have numbers specifically for you.
- Hotlines: We have dedicated hotlines for urgent issues. Don't hesitate to use them!
2. Email Support
- Customer Support Email: Quickly email at support@cromazip.com for inquiries.
- Dedicated Department Emails: Reach the right team fast with specific emails for different concerns!
- Feedback & Suggestions: We love hearing from you. Email us your suggestions anytime!
3. Live Chat
- Website Chat: Visit our website for instant chat help.
- In-App Chat: Our app also offers a friendly chat option to help you on-the-go.
4. Social Media
- Direct Messaging: You can DM us on our social media accounts.
- Public Comments & Tweets: Post your questions! We respond quickly!
- Social Media Help Desks: We also have dedicated support on platforms like Facebook and Twitter.
5. Self-Service Portals & Knowledge Base
- Help Center: A great place to find answers on your own!
- Community Forums: Join conversations with other users to learn together.
- Troubleshooting Tools: Find step-by-step guides for common issues.
6. Messaging Apps
- WhatsApp Support: Send us messages right through WhatsApp. Super easy!
- Telegram, WeChat, Viber, Line: We’ve also got support in all popular messaging apps!
- SMS/Text Support: Short on time? Text us your queries!
7. Physical Address
- Corporate Office Address: Our main office is in Mumbai, Maharashtra, India.
- Local Branches: We have branches in several cities; check our website for locations.
8. Online Forms
- Contact Forms: Fill out our form online. It’s quick!
- Feedback Forms: Let us know your thoughts through our feedback forms.
9. Mobile Apps
- In-App Support: Chat with us directly in the app!
- Push Notifications: Stay updated with the latest offers and news through notifications.
Fun Facts about Croma Zip!
- Croma Zip is part of a big family of electronics stores in India.
- They offer products from various brands, so there are many choices!
- Many people choose Croma Zip for the quality and service.
- They also have many workshops to help customers learn more about gadgets.
- Croma keeps up with the latest technology trends and tools, always staying fresh!
Common Customer Issues and Our Solutions
FAQ
1. What should I do if my order doesn't arrive?
Check your tracking number first! If that's no help, contact customer care directly.
2. How to return a product?
You can initiate a return via the website or in the app. Follow the simple steps.
3. Why is my account locked?
Account locks happen after multiple wrong logins. Reset your password or contact support!
4. Can I change my order after placing it?
Changes can be made within a certain window. Check our policy on the website.
5. How to get technical support?
Just chat with us on the website or use the support section in the app!
Check out our image below!
