| Company | Contact Details |
|---|---|
| Company Name | Croma (Tata Group) |
| Customer Care Number | +91-22-67612300 |
| Website | https://www.croma.com |
| support@croma.com | |
| Address | 5th Floor, R City Mall, LBS Marg, Ghatkopar West, Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
If you're looking for help with Croma, you've come to the right place. Whether you have questions about your latest tech, need service, or just want to chat, Croma’s got you covered. First things first, here’s their important contact info:
Phone Number: +91-22-67612300
Email: support@croma.com
Website: www.croma.com
1. Phone Numbers
Croma offers different ways to reach out:
- Toll-Free Numbers: Call without worrying about the cost!
- Local Numbers: Perfect for those who wanna keep it local!
- International Numbers: If you’re traveling or living abroad.
- Hotlines: Got urgent questions? These numbers are for you!
2. Email Support
Email is a great way to get in touch:
- Customer Support Email: Drop a line at support@croma.com.
- Dedicated Department Emails: Sometimes it’s better to talk to the right folks directly.
- Feedback & Suggestions: They love hearing from you! Share your thoughts.
3. Live Chat
Live chat is super convenient:
- Website Chat: Get options right on their site, quick replies!
- In-App Chat: Chat while you shop, how cool is that?
4. Social Media
Social media is a handy tool:
- Direct Messaging: Slide into their DMs for quick queries.
- Public Comments & Tweets: Share your thoughts openly on platforms.
- Social Media Help Desks: They often respond faster on social platforms.
5. Self-Service Portals & Knowledge Base
You can find answers yourself too:
- Help Center: Lots of useful resources all in one place.
- Community Forums: Chat with other customers and share tips.
- Troubleshooting Tools: Fix common issues without waiting for help!
6. Messaging Apps
Reach out via your favorite app:
- WhatsApp Support: A pop-up message, and you’re connected!
- Telegram, WeChat, Viber, Line: Different apps for different folks!
- SMS/Text Support: A classic method to get help.
7. Physical Address
Visit them if you wanna:
- Corporate Office Address: 5th Floor, R City Mall, LBS Marg, Ghatkopar, Mumbai.
- Local Branches: Check out their other stores near you!
8. Online Forms
Forms make it easy to send in queries:
- Contact Forms: Quick forms for your inquiries.
- Feedback Forms: Tell them what’s good or what needs work.
9. Mobile Apps
Croma’s mobile experience is fantastic:
- In-App Support: Access support options straight from your app.
- Push Notifications: Stay updated with the latest offers and news!
5 Fun Facts About Croma (For Kids!)
- Croma is like a treasure chest with gadgets!
- They have stores all over India so you can visit one easily.
- It's part of the big Tata family, who are famous for many things.
- Croma sells everything from phones to fridges, wow!
- They help you fix your gadgets if they break. Super helpful!
FAQs
What should I do if my product is not working?
Contact customer support or visit your nearest Croma store for assistance.
How can I track my order?
You can track your order on their website by logging into your account.
What is the return policy?
You can return items within 15 days, but check the specifics!
How to get technical support?
Visit the Help Center on the website or reach out via chat.
Can I change my order after placing it?
You can usually change your order within a limited time. Check the site for details.
