| Company | Contact Details |
|---|---|
| Company Name | Ciena India |
| Customer Care Number | +91-124-4555100 |
| Website | https://www.ciena.in |
| infoindia@ciena.com | |
| Address | Gurugram, Haryana, India |
| Other Details | N/A |
| Country | India |
Contact Us: You can reach us at our Toll-Free Number: +91-124-4555100. You can also visit our website at www.ciena.in for more information.
Understanding Our Customer Support
Phone Numbers
We have different phone numbers to help you out. If you need quick help, call our toll-free number. Local numbers are also available for your area. For those outside India, we offer international numbers too. We even have hotlines for urgent issues.
Email Support
Need to send us a message? You can contact our customer support team at infoindia@ciena.com. If you have specific departments in mind, there are dedicated emails for that too. We love feedback and suggestions, so do write in!
Live Chat
Want instant help? Use our live chat feature on the website or in our app. It’s like talking to a friend but much quicker! Just type your question, and we’ll respond.
Social Media
Connect with us on social media! You can drop a direct message, comment publicly, or tweet us your queries. We have dedicated help desks on various platforms. It’s a good way to stay updated too!
Self-Service Portals & Knowledge Base
If you prefer solving issues yourself, check out our Help Center. We have community forums where you can talk to other users. And hey, troubleshooting tools can help you fix minor problems without calling us!
Messaging Apps
We’re also available on WhatsApp for support. If you use Telegram, WeChat, Viber, or Line, you can find us there too! SMS/text support is also an option if you prefer texting.
Physical Address
If you want to visit us, our corporate office is located at Gurugram, Haryana, India. We have local branches too if that's more convenient for you!
Online Forms
Prefer writing? Use our online contact forms or feedback forms on the website. It’s a straightforward way to get in touch.
Mobile Apps
Using our mobile app? We have in-app support options where you can chat with us. Plus, we send push notifications to keep you updated!
Fun Facts About Ciena India
- Ciena is a strong player in the networking sector, working in more than 35 countries!
- They provide solutions that are trusted by many big telecom companies.
- Ciena focuses on enabling digital transformation via their innovative technologies!
- The company’s headquarters is in Maryland, USA, but they have made India an important base!
- They have advanced training programs for employees to stay ahead in technology.
FAQ
What should I do if I can’t reach customer service?
Try using our live chat feature or emailing us. We usually respond quickly!
How can I give feedback about your service?
You can send feedback via email or use our online feedback forms.
What if I need support after hours?
Check our self-service portals! They are available 24/7!
Do you provide service in my area?
Yes! Ciena operates in various locations across India. Just reach out to check if we are in your area.
How long does it take to get a response from customer service?
Typically, you will hear back from us within 24 hours!
