| Company | Contact Details |
|---|---|
| Company Name | Brand Factory |
| Customer Care Number | 1800-102-2247 |
| Website | https://www.brandfactoryonline.com |
| help@brandfactory.com | |
| Address | Future Lifestyle Fashion, Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Contact Us:
Feel free to reach out for any inquiries. Here’s how you can connect with us!
Phone Numbers
- Toll-Free Number: 1800-102-2247
- Local Numbers: It's best to check our website for local numbers based on your location.
- International Numbers: We have dedicated lines for our international customers; see the website for details.
- Hotlines: For urgent matters, our hotlines are available during working hours.
Email Support
Drop us an email, and we’ll respond as soon as we can!
- Customer Support Email: help@brandfactory.com
- Dedicated Department Emails are listed on our site.
- Feedback & Suggestions: Your thoughts are important to us, feel free to share!
Live Chat
Get instant answers on our platforms.
- Website Chat: Visit our site and chat with our friendly agents.
- In-App Chat: Use our app for quick assistance.
Social Media
Follow us for updates and support.
- Direct Messaging: Feel free to DM us on social media platforms.
- Public Comments & Tweets: Drop a comment, and we’ll get back to you.
- Social Media Help Desks are available on Facebook and Twitter.
Self-Service Portals & Knowledge Base
You can find helpful resources anytime!
- Help Center: Check our help center on the website.
- Community Forums: Join the community and share your experiences.
- Troubleshooting Tools to assist you with common problems.
Messaging Apps
We are here where you are!
- WhatsApp Support: Chat with us on WhatsApp!
- Available on other apps like Telegram, WeChat, Viber, and Line.
- SMS/Text Support: You can also message us directly!
Physical Address
Want to visit us? Here’s where we are located:
- Corporate Office Address: Future Lifestyle Fashion, Mumbai, Maharashtra...
- Local Branches are listed on our website for easy access!
Online Forms
Don’t want to call? We have online forms for that!
- Contact Forms for queries and requests.
- Feedback Forms to share your thoughts.
Mobile Apps
We’re just a tap away on your phone!
- In-App Support available on our mobile app.
- Push Notifications for updates and offers!
Fun Facts About Brand Factory
- Brand Factory started its journey in 2006 and has been providing stylish clothing ever since.
- They operate around 140 stores across India, making shopping convenient for many.
- Their focus is on fashion at affordable prices—truly, every shopper's dream!
- Brand Factory is a part of the Future Group, a giant in retail.
- The brand is all about celebrating individuality and helping you express yourself through fashion.
Frequently Asked Questions
What should I do if my order is delayed?
You can reach out via our toll-free number or email for support. We’ll check on it for you!
How can I return an item?
Visit our website to get a return label or contact our support.
Can I change my order after placing it?
Do it quickly! Call our support as soon as possible.
What payment methods do you accept?
We accept all major credit/debit cards and many digital payments!
How can I track my order?
Once shipped, tracking details will be sent to your email!
