| Company | Contact Details |
|---|---|
| Company Name | Fincare Small Finance Bank |
| Customer Care Number | 1800-301-001-00 |
| Website | https://www.fincarebank.com |
| customercare@fincarebank.com | |
| Address | Bengaluru, Karnataka, India |
| Other Details | N/A |
| Country | India |
For any queries or assistance, call us at: 1800-301-001-00
Visit us online at: Fincare Small Finance Bank
Let’s Dive Into Customer Support!
Helping our customers is our number one priority. Whether you're in Bengaluru or far away, we ensure easy contact methods. Here's a rundown of everything you need to know:
1. Phone Numbers
- Toll-Free Number: 1800-301-001-00
- Local Numbers: You can also check our local listings.
- International Numbers: For international assistance, we’re just a call away.
- Hotlines: Specialized hotlines for urgent issues are available.
2. Email Support
- Customer Support Email: customercare@fincarebank.com
- Dedicated Department Emails: We have specific emails for specific departments.
- Feedback & Suggestions: We welcome your thoughts! Reach us via email for feedback.
3. Live Chat
Need a quick answer? Our website has a live chat option that connects you to our team instantly!
Also, in-app chat on our mobile app helps you reach us while banking on the go.
4. Social Media
Don’t forget about social media! You can reach us through:
- Direct Messaging: Shoot us a message on Facebook or Twitter.
- Public Comments & Tweets: Post your queries, and we’ll respond swiftly!
- Social Media Help Desks: We have dedicated teams handling queries on social platforms.
5. Self-Service Portals & Knowledge Base
We know sometimes you prefer finding solutions on your own. Our help center has:
- Help Center: Get instant help, tips, and FAQs at your convenience.
- Community Forums: Join discussions with other customers for shared solutions.
- Troubleshooting Tools: Tools that guide you step-by-step for common issues.
6. Messaging Apps
Prefer chatting? We are available on popular messaging apps:
- WhatsApp Support: Ping us for support anytime on WhatsApp.
- Telegram, WeChat, Viber, Line: You can use any of these platforms to connect.
- SMS/Text Support: For quick assistance, shoot us a text!
7. Physical Address
If you're around, visit us:
Fincare Small Finance Bank
Head Office: Bengaluru, Karnataka, India
8. Online Forms
- Contact Forms: Simple forms for your queries are available online.
- Feedback Forms: We love hearing from you through our feedback forms!
9. Mobile Apps
Download our app! We have in-app support and useful push notifications to keep you updated.
5 Fun Facts About Fincare Small Finance Bank!
- It was founded in 2017 and has grown rapidly since!
- Fincare is not just a bank; they enable financial inclusion!
- They offer various loan products to help small businesses!
- They have over a million customers across India!
- Customer satisfaction is their prime goal – they really care!
Frequently Asked Questions
What if I forget my password?
You can reset your password using the "Forgot Password" option on the login page.
How can I block my debit card?
Call our support number or use the mobile app to block it immediately!
Where can I find loan interest rates?
Visit our website under 'Loans' or contact customer support.
Is there a fee for using the ATM?
Fincare customers enjoy free ATM withdrawals up to a certain limit!
How do I apply for a loan?
You can apply directly on our website or visit our nearest branch!
