| Company | Contact Details |
|---|---|
| Company Name | Surface Transportation Board (STB) |
| Customer Care Number | +1-202-245-0245 |
| Website | https://www.stb.gov |
| information@stb.gov | |
| Address | 395 E Street SW, Washington, DC 20423 |
| Other Details | General Inquiries: +1-202-245-0245 |
| Country | USA |
Hey there! If you have questions or need help with anything related to the Surface Transportation Board, you’re in the right place. Let’s dive in!
📞 Phone Numbers
For a quick connect, you can reach them at:
- Toll-Free Number: +1-202-245-0245
- Local Numbers: Same as toll-free, you just gotta dial it!
- International Numbers: Don’t worry! Just the number above works from anywhere.
- Hotlines: Not specifically mentioned, but the main number can help with a lot!
📧 Email Support
You can drop them an email for assistance:
- Customer Support Email: information@stb.gov
- Dedicated Department Emails: Not much listed, stick to the main one!
- Feedback & Suggestions: Use the same email, they are there to help.
💬 Live Chat
Currently, they do not offer live chat through the website or in-app. Keep an eye out for updates!
📱 Social Media
Connect with them on social platforms:
- Direct Messaging: Shoot a message on their social accounts!
- Public Comments & Tweets: They’re active; feel free to engage!
- Social Media Help Desks: Not specifically provided, but try messaging.
🔎 Self-Service Portals & Knowledge Base
The STB doesn’t have a massive knowledge base yet:
- Help Center: Their website stb.gov is the best resource!
- Community Forums: No community forums at the moment.
- Troubleshooting Tools: Best to call or email for direct support.
📲 Messaging Apps
Looking into modern methods? They’re currently not on these messaging apps:
- WhatsApp Support: Not available yet.
- Telegram, WeChat, Viber, Line: No support here as well.
- SMS/Text Support: Not mentioned, but dialing the number works best!
🏢 Physical Address
Feel like writing a letter? Here’s where to send it:
- Corporate Office Address: 395 E Street SW, Washington, DC 20423
- Local Branches: No listed branches; the main office handles everything!
📝 Online Forms
Need feedback? For that:
- Contact Forms: Check their website for any forms they might have.
- Feedback Forms: Use the email; they appreciate your thoughts!
📱 Mobile Apps
Eager for in-app support? At this time:
- In-App Support: Not available yet.
- Push Notifications: Unfortunately, they don’t provide this service.
5 Fun Facts About Surface Transportation Board (STB)
- Fact 1: The STB dates back to 1996! Isn’t that cool?
- Fact 2: They oversee railroad rates and service! Imagine being the boss of trains!
- Fact 3: They make sure transportation is safe and effective across America!
- Fact 4: You know all those shipping issues? They help resolve those too!
- Fact 5: STB is part of the U.S. Government; they’re there to help you!
Common Customer Questions:
1. How can I file a complaint?
You can call them at +1-202-245-0245 or email information@stb.gov.
2. What if my issue is urgent?
For urgent matters, it’s best to call +1-202-245-0245 directly!
3. Do they have a call-back option?
No call-back option, but they reply to emails!
4. Can I get updates on my complaint?
Yes! You can ask for updates when you contact them.
5. What’s the best time to call?
Calling in the morning works best, less rush!
For everything else, don’t forget you can check out their website ➜ https://www.stb.gov! Remember, they are there to make your transportation-related queries easier!
