| Company | Contact Details |
|---|---|
| Company Name | Pipeline and Hazardous Materials Safety Administration (PHMSA) |
| Customer Care Number | +1-202-366-4433 |
| Website | https://www.phmsa.dot.gov |
| phmsa.administrator@dot.gov | |
| Address | 1200 New Jersey Avenue SE, Washington, DC 20590 |
| Other Details | General Inquiries: +1-202-366-4433 |
| Country | USA |
If you need to get in touch with the Pipeline and Hazardous Materials Safety Administration (PHMSA), you’re in luck! This post is your guide to their customer care options, from phone numbers to emails and everything in between.
Here's the most important info right at the top:
Phone Number: +1-202-366-4433
Website: www.phmsa.dot.gov
Ways to Get Help from PHMSA
1. Phone Numbers
- Toll-Free Numbers: PHMSA offers an easy way to call them at no cost. This is just for public inquiries.
- Local Numbers: You can also reach them locally at the same +1-202-366-4433.
- International Numbers: For international inquiries, it might be best to use the local number as well.
- Hotlines: They don’t just have hotlines, but it’s best to call the general inquiries line for immediate assistance.
2. Email Support
Email is a popular way to communicate. Here are the primary email contacts:
- Customer Support Email: phmsa.administrator@dot.gov
- Dedicated Department Emails: It's best to use the general email for most inquiries.
- Feedback & Suggestions: You can include your feedback in the same emails, and they appreciate responses!
3. Live Chat
Currently, PHMSA doesn’t offer a live chat option. But many people find that emailing works just as well!
4. Social Media
PHMSA does interact through social media:
- Direct Messaging: You can message them directly if they have profiles on platforms.
- Public Comments & Tweets: Follow their updates on Twitter or Facebook.
- Social Media Help Desks: They don’t have dedicated desks, but they respond to direct messages.
5. Self-Service Portals & Knowledge Base
You can help yourself with these resources:
- Help Center: Visit their website’s help section for FAQs.
- Community Forums: No forums yet, but you can check their website for updates.
- Troubleshooting Tools: They also provide tools on their site to help with common issues.
6. Messaging Apps
Messaging is another way to reach out:
- WhatsApp Support: They’re still developing this option.
- Other Apps: No support on Telegram, WeChat, Viber, or Line right now.
- SMS/Text Support: Not available at the moment.
7. Physical Address
If you prefer traditional mail:
- Corporate Office Address: 1200 New Jersey Avenue SE, Washington, DC 20590
- Local Branches: Currently only one address is listed for corporate inquiries.
8. Online Forms
Online forms are useful, and here's what you can find:
- Contact Forms: Accessible via their website.
- Feedback Forms: You can submit your suggestions through these forms.
9. Mobile Apps
Mobile apps can also provide support:
- In-App Support: If they get a mobile app, this is something to look out for.
- Push Notifications: Promises of alerts for updates are in future plans!
5 Fun Facts About PHMSA
- PHMSA is part of the US Department of Transportation!
- It was created in 2005, so still a fairly young agency.
- They make sure pipelines are safe across the whole country.
- PHMSA also regulates hazardous materials transportation!
- They have been really important in preventing spills and accidents.
Frequently Asked Questions
1. What should I do if I have a leak in my area?
Answer: Call the general inquiries number +1-202-366-4433 immediately!
2. How can I report safety issues in my neighborhood?
Answer: Use the email phmsa.administrator@dot.gov to report them.
3. Can I track down past accidents or spills?
Answer: Yes, check out their website for historical data.
4. How do I submit my feedback?
Answer: Just email your feedback to phmsa.administrator@dot.gov.
5. Who can I talk to about hazardous materials?
Answer: You can reach out at +1-202-366-4433 for queries.
