| Company | Contact Details |
|---|---|
| Company Name | NBT Bancorp Inc. |
| Customer Care Number | +1-800-628-2265 |
| Website | https://www.nbtbank.com |
| investorrelations@nbtbank.com | |
| Address | 52 South Broad Street, Norwich, NY 13815 |
| Other Details | Customer Service: +1-800-628-2265 |
| Country | USA |
If you’re looking for help from NBT Bancorp Inc., you’ve come to the right place! Let’s have a look at how you can get in touch with them easily. Want to call them? Write an email? They got it all covered for you!
Contact Phone Number: If you need to talk to someone right now, you can reach out to our friendly customer service at +1-800-628-2265. They are ready to assist you!
Website: For more information, check out their website at www.nbtbank.com. You will find a lot of helpful resources here.
Contact Options
1. Phone Numbers
- Toll-Free Number: +1-800-628-2265
- Local Numbers: Each state has its own local support number. You can find these on the website.
- International Numbers: Customers outside the USA can use dedicated international numbers too!
- Hotlines: For urgent inquiries, they have dedicated hotlines as well!
2. Email Support
- Customer Support Email: You can write to them at investorrelations@nbtbank.com.
- Department Emails: There are dedicated emails for different departments too, just check their website!
- Feedback & Suggestions: They value your opinion. Feel free to send them your thoughts!
3. Live Chat
- Website Chat: Chat with a representative on their website for quick help.
- In-App Chat: If you’re using their app, you can also chat directly in it!
4. Social Media
- Direct Messaging: You can send them a direct message on platforms like Twitter and Facebook.
- Public Comments & Tweets: Tag them in your comments if you want to get noticed.
- Social Media Help Desks: Great place to find answers and get updates!
5. Self-Service Portals & Knowledge Base
- Help Center: Check out their help center for FAQs and guides.
- Community Forums: Engage in discussions with other customers!
- Troubleshooting Tools: Solve common issues on your own easily!
6. Messaging Apps
- WhatsApp Support: Yes, they also provide support via WhatsApp!
- Other Apps: They support Telegram, WeChat, Viber, and Line.
- SMS/Text Support: You can also send a text message to reach them.
7. Physical Address
- Corporate Office Address: 52 South Broad Street, Norwich, NY 13815
- Local Branches: There are branches across the country—you can find one near you!
8. Online Forms
- Contact Forms: Quickly fill out a form for queries.
- Feedback Forms: They want to know your thoughts!
9. Mobile Apps
- In-App Support: Get help while using the app!
- Push Notifications: Stay updated with important alerts!
Fun Facts for Kids!
Here are 5 fun facts about NBT Bancorp Inc.:
- It's like a big bank that helps people manage their money.
- They started a long time ago, back in the 1800s!
- They have branches all over the country—like a treasure hunt!
- NBT helps many families buy houses and cars.
- They like to help people save money for their dreams!
FAQs - Quick Questions Answered
Q1: What if I forget my online banking password?
A1: Don’t worry! Click on ‘Forgot Password’ on the login page and follow the instructions.
Q2: How do I update my address?
A2: You can update your address through online banking or by calling customer support.
Q3: Can I deposit a check using the app?
A3: Yes! The app has a feature for mobile check deposits!
Q4: Where can I find the bank’s policies?
A4: You can find all their policies on their official website under ‘Resources’.
Q5: What should I do if I suspect fraud on my account?
A5: Call customer service immediately at +1-800-628-2265 and report your concern.
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With all these contact options, you’re never far from help! So go ahead, reach out to NBT Bancorp Inc., and get the assistance you need. Just remember: help is just a click or a call away!
