| Company | Contact Details |
|---|---|
| Company Name | Extended Stay America |
| Customer Care Number | +1-980-345-1600 |
| Website | https://www.extendedstayamerica.com |
| investorrelations@esa.com | |
| Address | 11525 N. Community House Road, Suite 100, Charlotte, NC 28277 |
| Other Details | Customer Service: +1-800-804-3724 |
| Country | USA |
If you are looking for help with Extended Stay America, you are in the right place! Here's everything you need to know about how to contact them, whether by phone, email, or social media.
Contact Information
Phone Number: +1-800-804-3724
For investor queries, you can call +1-980-345-1600.
They have toll-free numbers, local numbers, and even international numbers for your convenience!
Email Support
If you prefer email, you can shoot a message to investorrelations@esa.com for anything related to investor concerns.
They also have dedicated department emails for specific queries, so don't hesitate to reach out.
Live Chat Options
Want quick responses? Check out the live chat available on their website. They also offer in-app chat if you are using their mobile app.
Social Media Interaction
Extended Stay America is active on social media! You can send direct messages or leave comments on their posts. They also have social media help desks set up for your queries.
Self-Service Portals & Knowledge Base
Their help center is filled with info to help you solve issues on your own. Community forums are also there for you to interact with other customers. And if you need troubleshooting, they've got tools for that too!
Messaging Apps
If you like WhatsApp, you can connect with them there too! They also support Telegram, WeChat, Viber and Line for various customer support needs, plus SMS/Text support is available.
Physical Address
The corporate office is located at 11525 N. Community House Road, Suite 100, Charlotte, NC 28277. You can also find local branches if you'd like to visit.
Online Forms
Need to send a message? Use their contact forms available on the website. Feedback forms are also there if you want to share your opinions or suggestions.
Mobile Apps Features
If you're always on the go, remember, in-app support and push notifications are handy features in their mobile apps.
Cool Facts About Extended Stay America!
- They provide affordable and convenient lodging options.
- They were founded in 1995 and have quickly expanded nationwide.
- They serve both short-term and long-term stays, making life easier for travelers.
- There are over 600 hotels across the USA.
- They offer special amenities like fully equipped kitchens in every room!
FAQs: Solving Customer Queries
1. How do I change my reservation?
You can change your booking through the website or by calling customer service!
2. What are the check-in and check-out times?
Check-in is usually at 3 PM and check-out is at 11 AM!
3. Is there breakfast available?
Many locations have breakfast options, but it's best to check your specific hotel.
4. Can I bring my pet?
Yes! Extended Stay America is pet-friendly. Just let them know in advance.
5. How can I provide feedback?
You can use the feedback forms available on their website.
Stay Connected!
So there you have it. All the ways you can reach out to Extended Stay America. They have made it really easy to get help when you need it. Happy staying!
