| Company | Contact Details |
|---|---|
| Company Name | Citizens Financial Group, Inc. |
| Customer Care Number | +1-401-456-7000 |
| Website | https://www.citizensbank.com |
| investor.relations@citizensbank.com | |
| Address | One Citizens Plaza, Providence, RI 02903 |
| Other Details | Customer Service: +1-800-922-9999 |
| Country | USA |
Reach out to Citizens Financial Group! You got questions? They have answers! Let’s first get those important details out of the way. If you need to get in touch, here’s what you need:
Customer Service Phone Number: +1-800-922-9999
Visit their website for more info!
Phone Numbers
- Toll-Free Numbers: Need help without worry about charges? Use +1-800-922-9999.
- Local Numbers: For local assistance, dial +1-401-456-7000.
- International Numbers: Globally, you can reach them too!
- Hotlines: Special helplines for urgent queries. Don’t hesitate to call!
Email Support
Sometimes, writing gets the point across better. Here’s how you can use emails:
- Customer Support Email: Reach out at investor.relations@citizensbank.com.
- Dedicated Department Emails: Each department usually has its own email. Ask for it!
- Feedback & Suggestions: We all love giving feedback! Don’t hold back.
Live Chat
Instant replies? Yes, please!
- Website Chat: Head to their site and look for the chat option.
- In-App Chat: If they have an app, there’s usually an in-app support chat as well.
Social Media
Let’s get social!
- Direct Messaging: Slide into their DMs on Twitter or Facebook.
- Public Comments & Tweets: Got a quick question? Tweet away!
- Social Media Help Desks: They might have specific handles for customer support.
Self-Service Portals & Knowledge Base
Want to find things on your own? Here’s how:
- Help Center: A treasure trove of solutions awaits!
- Community Forums: Join discussions and get answers from other users.
- Troubleshooting Tools: There are tools to help fix common issues.
Messaging Apps
We all love messaging apps, right? Use these to connect:
- WhatsApp Support: They may offer support through WhatsApp!
- Telegram, WeChat, Viber, Line: Not all, but some may support these apps.
- SMS/Text Support: Text them for quick replies.
Physical Address
Prefer to go old school? Write to them:
- Corporate Office Address: One Citizens Plaza, Providence, RI 02903
- Local Branches: Look online to find a branch near you!
Online Forms
Sometimes, filling forms is the best way to communicate. Here’s how:
- Contact Forms: Fill out their online forms for various queries.
- Feedback Forms: Let them know what you think!
Mobile Apps
Apps are super convenient!
- In-App Support: Check for a help section in the mobile app.
- Push Notifications: Enable notifications for instant updates.
Kids Facts about Citizens Financial Group!
- It is a big bank that helps people save money!
- They have many branches all over the USA!
- You can call them anytime if you need help!
- They also have cool apps to help with banking!
- Citizens Financial Group loves helping families!
FAQs
What should I do if my card is lost?
Call them immediately at +1-800-922-9999 and report your lost card.
How can I reset my online banking password?
Use the "Forgot Password" link on the log-in page to reset your password.
Where can I find my nearest branch?
Check their official website for the branch locator tool.
What to do if I am having trouble with the app?
Use the in-app support feature or email them.
Can I talk to someone in my language?
Ask them if multilingual support is available when you call.
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