Rakuten Group, Inc. Japan Customer Care Number

Get in Touch with Rakuten Group, Inc.

Hey there! Need to contact Rakuten Group, Inc.? 🤙 You're in the right place. Here's all the info you need.

Website:

Hey kids, did you know Rakuten means "optimism" in Japanese? Pretty cool, huh?

Contact Number: +81-3-6387-1111

Email: info@rakuten.com

Corporate Address: 1-14-1 Tamagawa, Setagaya-ku, Tokyo 158-0094, Japan

Rakuten Logo

Toll-Free Lines and More

  • Toll-Free Numbers: Perfect for queries without incurring charges.
  • Local Numbers: Local Connect for quick help.
  • International Numbers: Reach Rakuten from anywhere in the world.
  • Hotlines: For urgent issues that need instant attention.

Email Support

Email is quite handy, isn't it? Here's how you can reach different departments:

  • Customer Support Email: info@rakuten.com
  • Dedicated Department Emails for specific inquiries.
  • Share your feedback & suggestions any time!

Let's Chat Live!

  • Website Chat: Pop in your questions directly on the site.
  • In-App Chat: Fire up the chat from your mobile app.

Social Media Space

  • Direct Messaging on platforms like Facebook and Twitter.
  • Public Comments & Tweets: Your voice matters!
  • Social Media Help Desks for your needs.

DIY Support with Self-Service

  • Help Center: Find answers fast.
  • Community Forums: Share and learn with other users.
  • Troubleshooting Tools for common problems.

Messaging Apps

  • WhatsApp Support: Quick help at your fingertips.
  • Telegram, WeChat, Viber, Line: Stay in touch.
  • SMS/Text Support when data is low.

Reach Us Physically

C'mon over, if you're in Tokyo:

  • Corporate Office: 1-14-1 Tamagawa, Setagaya-ku, Tokyo
  • Find local branches near you.

Online Forms

  • Contact Forms for various inquiries.
  • Feedback Forms for sharing thoughts.

Mobile App Gimmicks

  • In-App Support: Talk to us through your app!
  • Push Notifications for updates.

5 Fun Facts about Rakuten Group, Inc.

1. Rakuten means "optimism" in Japanese. 🙌

2. Founded in Japan in 1997, Rakuten started as an online marketplace.

3. Rakuten's mascot is a cute panda—who doesn’t love panda vibes!

4. Rakuten provides cashback and rebates through its Rakuten Rewards program.

5. Rakuten owns Viber, a popular messaging app. Chat away!