Punjab National Bank Customer Care
Phone Number: +91-11-2371-7454
Email: care@pnb.co.in
Website: www.pnbindia.in
Getting in Touch with Punjab National Bank
Punjab National Bank (PNB) is super helpful when you need assistance. Let’s break down how you can reach them easily.
1. Phone Numbers
PNB provides various phone numbers:
- Toll-Free Numbers: These are free to call! So you don’t need to worry about your balance.
- Local Numbers: You can call your local PNB branch as well.
- International Numbers: If you’re outside India, you can still connect.
- Hotlines: Special hotlines for urgent queries!
2. Email Support
Emailing PNB is also a good option:
- Customer Support Email: Send your questions to care@pnb.co.in.
- Dedicated Department Emails: They have specific emails for loans, cards, and more.
- Feedback & Suggestions: Let them know what you think!
3. Live Chat
Prefer typing? There’s live chat:
- Website Chat: Chat directly on their website.
- In-App Chat: If you use their mobile app, you can chat there too!
4. Social Media
PNB is on social media, which is cool:
- Direct Messaging: You can DM them on platforms like Twitter and Facebook.
- Public Comments & Tweets: Tag them or comment; they reply!
- Social Media Help Desks: Extra help from their online presence.
5. Self-Service Portals & Knowledge Base
Need answers quickly? Check these:
- Help Center: Lots of FAQs and articles.
- Community Forums: Chat with other users and share tips!
- Troubleshooting Tools: Fix your issues by yourself!
6. Messaging Apps
You can even chat on messaging apps:
- WhatsApp Support: Yes, they’re on WhatsApp for help!
- Telegram, WeChat, Viber, Line: Choose your favorite app.
- SMS/Text Support: Not a fan of calls? Text them!
7. Physical Address
If you prefer going in-person:
Corporate Office Address: 7, Bhikhaiji Cama Place, New Delhi 110607, India.
PNB also has local branches everywhere!
8. Online Forms
Online forms are great for feedback:
- Contact Forms: Use these for direct queries.
- Feedback Forms: They love hearing from you!
9. Mobile Apps
Using the app? You can chat there:
- In-App Support: Get help while you bank.
- Push Notifications: Stay updated about your account!
Fun Facts About Punjab National Bank!
Here are some cool facts about PNB even a 7-year-old would understand:
- PNB was started way back in 1894! That's like, over 120 years ago!
- It's one of the biggest banks in India. They have lots of branches everywhere.
- PNB's motto is "The name you can bank upon!" Sounds catchy, right?
- They help everyday people like you and me to save money and get loans.
- PNB cares a lot about its customers. They have special support just for us!
FAQs - Questions Customers Ask
1. What should I do if my card is lost?
Call their customer care number immediately and block your card!
2. How can I reset my online banking password?
Go to the PNB website, click on "Forgot Password," and follow the steps.
3. Where can I find the nearest branch?
Use the PNB mobile app or website to find a branch near you.
4. Can I access my bank account from abroad?
Yes! You just need to use international numbers and online banking.
5. How can I give feedback about services?
Send an email to care@pnb.co.in or fill out their online feedback form.