Showing posts with label groww customer care. Show all posts
Showing posts with label groww customer care. Show all posts

Monday, October 21, 2024

Groww Customer Care Number: Your Guide to Efficient Support

Navigating the world of online trading can be both exciting and challenging. At Groww, They strive to ensure that their customers have access to prompt and effective support whenever needed. In this post, we'll share essential contact details for Groww's customer care, as well as a comprehensive FAQ section to address common queries related to online trading.

Customer Care and Grievance Escalation Matrix

Have you attempted to search for your query? If you still require assistance, please reach out to us via your preferred method.

Contact Information

You can contact Groww’s customer support team via:

We are available 24/7 to resolve your issues at the earliest.

Key Contacts at Groww

1. Head of Customer Care

Name: Mr. Sunil Bissa

Address: No.11, 80 FT Road, 1st & 2nd floor, 4th Block, S.T.Bed, Koramangala, Bangalore - 560034

Phone: 08046161210

Availability: Monday to Friday (9 AM - 5 PM)

Email: headcustomerservice@groww.in

2. Compliance Officer

Name: Mr. Gaurav Seth

Address: No.11, 80 FT Road, 1st & 2nd floor, 4th Block, S.T.Bed, Koramangala, Bangalore - 560034

Phone: 08061933732

Availability: Monday to Friday (9 AM - 5 PM)

Email: grievances@groww.in

3. Designated Director

Name: Mr. Santosh Jayaram

Address: No.11, 80 FT Road, 1st & 2nd floor, 4th Block, S.T.Bed, Koramangala, Bangalore - 560034

Phone: 01161195318

Availability: Monday to Friday (9 AM - 5 PM)

Email: escalation@groww.in

4. Customer Care (Groww Creditserv Technology Private Limited)

Name: Mr. Vinaybabu K

Address: Vaishnavi Tech Park, South Tower, 4th Floor, Survey No. 16 / 1 and 17 / 2, Ambalipura Village, Varthur Hobli, Bellandur, Bangalore South, Bangalore KA 560103

Phone: 9731448964

Emails: creditsupport@groww.in, creditescalations@groww.in

Frequently Asked Questions (FAQs)

1. How can I reset my Groww account password?

To reset your password, go to the Groww login page and click on "Forgot Password" then follow the instructions sent to your registered email or mobile number.

2. What should I do if my transaction fails?

If your transaction fails, you can wait for bank usual 2-3 working days and then you can contact groww's customer support via email at support@groww.in or call +91 9108800000.

3. How can I update my KYC details?

You can update your KYC details through the Groww app's 'Profile' section. 

4. What to do if I face issues with my investment?

Please reach out to respective customer support team using the contact information provided above.

5. Is Groww available for international trading?

Currently, Groww primarily focuses on Indian markets.