| Company | Contact Details |
|---|---|
| Company Name | Ortel Communications |
| Customer Care Number | 1800-345-1700 |
| Website | https://www.ortelcom.com |
| care@ortel.net | |
| Address | Bhubaneswar, Odisha, India |
| Other Details | N/A |
| Country | India |
If you need help with Ortel Communications, you’re at the right spot! Here’s all the info you need about reaching out to them. Let’s dive right in!
Contact Information
Need to get in touch? Here’s how you can reach Ortel:
Phone: 1800-345-1700
For more details, you can visit their official website: www.ortelcom.com
Phone Numbers
- Toll-Free Number: 1800-345-1700
- Local Numbers: Check the website for specific local numbers in your area.
- International Numbers: Connect via their international support numbers from the website.
- Hotlines: They have various hotlines for urgent matters, refer to their site.
Email Support
For email communication, you can reach out to:
- Customer Support Email: care@ortel.net
- Dedicated Department Emails: Specific departments have their emails; check the site for more.
- Feedback & Suggestions: They love hearing from customers! Email your feedback to care@ortel.net.
Live Chat
Want quick help? Ortel provides:
- Website Chat: Chat with their agents directly on the website.
- In-App Chat: If you're using their app, there's a chat option inside it too!
Social Media
You can also connect with Ortel through these platforms:
- Direct Messaging: Send them a DM on Facebook or Twitter for quick replies.
- Public Comments & Tweets: Engage with them publicly for updates or issues.
- Social Media Help Desks: Some platforms may have dedicated help desks.
Self-Service Portals & Knowledge Base
Do you prefer to solve issues on your own? Check these out!
- Help Center: Find articles, troubleshooting guides, and FAQs.
- Community Forums: Join discussions, ask questions, and share tips!
- Troubleshooting Tools: Find tools on the website to help fix common problems.
Messaging Apps
Ortel is also on popular messaging platforms:
- WhatsApp Support: Message them via WhatsApp for quick inquiries.
- Telegram, WeChat, Viber, Line: Check if they support other platforms for help.
- SMS/Text Support: Use SMS for customer support too.
Physical Address
You can visit their head office too!
- Corporate Office Address: Bhubaneswar, Odisha, India
- Local Branches: Check their website for addresses of local branches.
Online Forms
Need to fill out something? Here are the forms!
- Contact Forms: Use these for general inquiries on the website.
- Feedback Forms: Share your feedback using their online form.
Mobile Apps
If you use their app, it’s really handy!
- In-App Support: Access customer support options directly from the app.
- Push Notifications: Get updates and alerts right on your phone!
5 Fun Facts About Ortel Communications
- Ortel was started in 1993 and grew quickly!
- They provide broadband, DTH, and other services.
- They are now one of the top service providers in Eastern India!
- Ortel has lots of happy customers thanks to good service.
- They also support local communities, helping improve lives!
FAQs
What should I do if my internet is not working?
First, check your modem and router. If they're fine, reach out to customer support either via call or chat.
How can I change my plan?
You can change your plan online via your account or by contacting customer support.
How do I raise a complaint?
You can raise a complaint through the official support email or via the help center on their website.
Is live chat available 24/7?
The live chat feature is available during specific hours. Check their site for exact timings.
Can I get support via WhatsApp?
Yes, Ortel offers customer support through WhatsApp! Check their site for the number to message.
